What happens if I can't open an eReader book in Stanza?

If there is a problem opening a book in the eReader format, please check the User Forums to see if anyone else has experienced the problem, and if not, make a new posting to let us know about the issue. In some cases, you may work around the problem by loading the "eReader" application from the App Store onto your phone and using that reader for those files that cannot be loaded by Stanza.