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Frequently Asked Questions - Fictionwise and eReader


There are sometimes temporary problems accessing My Bookshelf. To download your books immediately, try this instead:

1. Go to Online Catalog in Stanza.
2. Tap the plus-sign in the lower right.
3. Select "Add Web Page".
4. Enter a name for your the web page (e.g., Stanza by Fictionwise), and then enter mobile.stanza.fictionwise.com for the URL. Make sure to type that exact address, without a "www"! Tap Save.
5. Tap your web page name in the Online Catalog.
6. Scroll down to the bottom of the page, and tap Sign In,
7. Sign in with the username and password you used when you bought the book in Stanza.
8. Then tap the Download link next to your book, and proceed from there.
9. If your download fails, tap the "Browse" back arrow in the upper left corner, and tap where it says "If the download doesn't start, click here".

You can follow these instructions for accessing books you have purchased from www.eReader.com and www.fictionwise.com, as well, by entering those URLs.

Lexcycle and Fictionwise are partnering to provide the ability for users of Stanza on the iPhone and iPod Touch to purchase titles in the eReader format from stanza.fictionwise.com and read them right on their iPhone.

Yes. Stanza supports all titles in the eReader format, whether it was purchased from stanza.fictionwise.com or not. You can download titles into Stanza using Stanza's embedded web browser from other sites you may have purchased your books.

Stanza Desktop does not yet support displaying books in the eReader format, but you can transfer eReader books to Stanza iPhone by Sharing using Stanza Desktop, just as you would any other compatible file format.

You can also upload your eReader books to your bookshelf at stanza.fictionwise.com, www.fictionwise.com, or www.eReader.com, and then download them to Stanza iPhone.

For complete details on either of these processes, please see the instructions for eReader books here:

http://www.lexcycle.com/faq/how_to_get_books_onto_stanza_iphone

If there is a problem opening a book in the eReader format, please check the User Forums to see if anyone else has experienced the problem, and if not, make a new posting to let us know about the issue. In some cases, you may work around the problem by loading the "eReader" application from the App Store onto your phone and using that reader for those files that cannot be loaded by Stanza.

Getting Started
Launch Stanza on your iPhone, and select "Online Catalog" from the first screen. Select "Fictionwise Book Store" from the next screen.

You're now in the Fictionwise Book Store for Stanza. Before doing anything else, read "How to use the Fictionwise Store" right at the top of the screen. This will tell you all about how to buy a book from Fictionwise to read with Stanza on your iPhone.

Searching for Books
You can find books in the Fictionwise Book Store by browsing in the different categories listed or by searching for the titles and authors you are interested in. Just tap the magnifying glass in the upper right corner and enter your search terms.

When you've found a book you like, tap on it to view a description of the book on the Book Info screen.

Buying Books
To buy a book, scroll down to the bottom of the Book Info screen, and click "Buy Now at Fictionwise". On the next screen, tap "Add to Cart" to add the book to your Stanza by Fictionwise shopping cart. To browse for more books in Stanza, just click on the back button ("Book Info") in the upper left hand corner.

If this is your first time buying a book on Stanza by Fictionwise, you'll have to create a Stanza by Fictionwise account. (This is different from other Fictionwise accounts!) You can do this right on your iPhone by tapping the "Create Account" button. You can also create an account at http://stanza.fictionwise.com/servlet/mw?action=view&template=login.htm.

Reading Purchased Books in Stanza
Once you have bought your books, go back to the Fictionwise Book Store in the Online Catalog on Stanza. At the bottom of the Fictionwise Book Store screen, you'll see "My Bookshelf". Tap there to see all of the books you've bought from Stanza by Fictionwise. The first time you you do this, you'll be asked to enter your Stanza by Fictionwise username and password that you created earlier. Then tap "My Bookshelf" to see the books you've purchased from Fictionwise.

From My Bookshelf, tap on the book you just bought. Tap the blue "Download" button in the upper right corner. The first time you do this, you'll be asked enter the credit card number you used to buy the book in order to unlock it. Then just go to the main Stanza Library page, and you'll see your book in Recent Downloads.

This probably means that you followed a link in your email receipt from Fictionwise or you went to the Fictionwise website in Safari on your iPhone to download your book. Instead of using Safari, please follow these instructions to download your book, which can be found in the "How to Buy Books" section of the Fictionwise Book Store:

1. Launch Stanza iPhone.
2. Go to the Fictionwise Book Store in the Online Catalog.
3. Tap "My Bookshelf" at the bottom of the Fictionwise Book Store screen. The first time you you do this, you'll be prompted to enter your Stanza by Fictionwise username and password that you used to purchase the book.
4. From My Bookshelf, tap on the book you'd like to download.
5. Tap the blue "Download" button in the upper right corner. The first time you do this, you'll be asked unlock your book by entering the name and credit card number on the credit card you used to buy the book.
6. After the book downloads, you can read it immediately by tapping "Read Now". You can also go to the main Stanza Library page, and you'll see your book in Recent Downloads, Authors, Titles, and Subjects.