The New York Times: Stanza: “The iPhone or iPod Touch can act as an electronic book reader.”
— Tip of the Week: Turn Your iPhone Into an e-Book
Trouble re-loading an eReader format for the second time
Tue, 08/11/2009 - 09:48 — Martin S Taylor
I bought a book in eReader format recently using my credit card, and successfully loaded it to my iPhone using Stanza Desktop.
I then had some unrelated problems with my phone, and had to reset it. I've re-installed Stanza, and I can see the book, but I can't download it to the iPhone again. The software asks me for the name and credit card number I bought it with, but won't accept them, even though I'm certain I'm inputting them correctly.
Any thoughts?
Martin
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The name you enter into the
The name you enter into the unlock dialog needs to exactly match the billing name as defined in your account information, rather than necessarily matching the name on the credit card. These might sometimes vary. If you purchased the book from Fictionwise, can you log into your account at http://stanza.fictionwise.com and check to see what your billing name is?
Another way to check is to download the ebook to your local desktop machine and try to open it in the free "eReader" application, which you can download from http://www.ereader.com/ereader/software/browse.htm. If you are able to open the book in the eReader program but not in Stanza using the same name and credit card, please do let us know.