Unable to download "The Red House Mystery" from project Gutenberg

Wed, 07/22/2009 - 08:58 — sriram201

Stanza 1.8.1 on iphone OS 3.0

I get this message when I try and download 'The Red House Mystery' by A.A. Milne from Project Gutenberg onto stanza on my iphone

Import Failed
Failed to download and import 'The Red House Mystery': Error: 500

I have succesfully downloaded and read other books from project Gutenberg (some by same author) on my Iphone.

Stanza Support

Fri, 07/31/2009 - 09:31 — astroman

Big thanks that you all take

Big thanks that you all take care of these issues-- and even on a book by book basis! That's just incredibly responsive customer service! Thanks!!

Sun, 07/26/2009 - 22:26 — Dawnstnfrd

Error 500

Ok, I've discovered I get the error with some titles, but others will work. Anyway, I'm glad I can get something to read, although I'd like to know what the problem is. Thanks in advance!

Tue, 07/28/2009 - 10:45 — support

Can you let us know which

Can you let us know which books you are having trouble downloading?

Thu, 07/30/2009 - 15:46 — emlyn

Pygmalion

Pygmalion by George Bernard Shaw also fails to download.

Sat, 08/01/2009 - 16:40 — support

We believe we have fixed all

We believe we have fixed all of the outstanding problems with the Project Gutenberg catalog. Please do try your books again and let us know if you continue to encounter problems.

Thu, 07/30/2009 - 02:07 — Dawnstnfrd

Quo Vadis: a narrative of the

Quo Vadis: a narrative of the time of Nero. Thanks!

Sat, 08/01/2009 - 16:40 — support

We believe we have fixed all

We believe we have fixed all of the outstanding problems with the Project Gutenberg catalog. Please do try your books again and let us know if you continue to encounter problems.

Sun, 07/26/2009 - 22:03 — Dawnstnfrd

Error 500

Help! I upgraded to the iPhone 3.0 software today, and have Stanza 1.9. I'm now getting error 500 while trying to download from project Gutenberg. What's up? I've never had a problem before.

Fri, 07/24/2009 - 05:51 — Waremi

I'm having the same problem downloading Plato's Phaedrus from Project Gutenberg. I just get "Inport Failed: failed to download and import 'Phaedrus': Error: 500". could this be a conversion problem as well?

Tue, 07/28/2009 - 10:41 — support

Phaedrus has been fixed.

Phaedrus has been fixed. Please let us know if you continue to encounter issues.

Wed, 07/22/2009 - 12:50 — sriram201

It worked! Thanks

Looks like it's fixed. Thanks for the prompt response

Wed, 07/22/2009 - 09:33 — support

Thanks for letting us know

Thanks for letting us know about the problem. There was an issue with the conversion, which we have fixed. Can you try again and let us know if you continue to experience the issue?